We offer a free confidential service to women and children who are, or have experienced any form of domestic abuse.

Please note: If your query is urgent, please do not email as emails are only accessible during office hours. For urgent response please ring our office on 01792 644 683

If you need to contact us regarding Subject Access Requests or Case Note Requests please email admin@swanseawa.org.uk .

The following link offers women a chat service/email service as well as a telephone service.https://www.welshwomensaid.org.uk/what-we-do/our-services/live-fear-free-helpline

If you are in fear for you safety, and can do so, call 999.

There is a non-emergency Police number 101, where if you feel you can safely call, log any threatening behaviour with them, they will be able to advise you further.

If you are seeking refuge, please ring the National Helpline on 0808 80 10 800, they are a 24hr helpline and they will be able to advise you of what refuge space is available.

We will endevour to get back to all emails as soon as possible within our office hours.


Confidentiality is important to Swansea Women’s Aid because we aim to build a trusting relationship with everyone we work with. We will not share information with third parties except in specific situations in which we are required to by law or there is a potential risk of harm to the service user or others.

Registered Office
Swansea Women’s Aid
P.O. Box 363

Office Address
28 Bond Street

24 hour Telephone Number
(01792) 644683